Clinic or Hospital? The ¥7,000 Mistake Foreigners Make
Going to a large hospital without a referral costs ¥7,000+ extra and a 2-4 hour wait. Japan's two-tier system explained: when to use a clinic, when you need a hospital, and how the referral letter works.

Bottom line: Going straight to a large hospital in Japan without a referral costs you an extra ¥7,000+ on top of your normal copay — and you'll wait 2–4 hours. Clinics handle 90% of what foreigners need (colds, fevers, injuries, prescriptions) faster and cheaper. This guide explains Japan's two-tier system and gives you a simple decision framework.
Information current as of March 2026 based on MHLW guidelines and hospital fee schedules. As the founder of LO-PAL and a former Medical Coordinator for Foreign Patients at a hospital in Osaka, I personally guided dozens of patients who came to the wrong facility — and watched them pay extra or wait hours unnecessarily. Understanding this system saves you time and money every single time you need care.
The two-tier system: clinics and hospitals
Japan intentionally separates first-line care (clinics) from specialist care (hospitals). This is fundamentally different from many countries where "hospital" is the default for everything.
| Clinic (クリニック / 診療所 / 医院) | Hospital (病院) | |
|---|---|---|
| Beds | Under 20 (most have 0 — outpatient only) | 20 or more |
| What they treat | Everyday issues: colds, allergies, minor injuries, chronic conditions, prescriptions, basic tests | Complex cases: surgery, inpatient care, specialist diagnosis, emergencies |
| How to visit | Walk in or call for appointment | Referral letter (紹介状) recommended for large hospitals |
| Cost | ¥2,000–5,000 per visit (30% copay) | Same base copay + ¥7,000+ extra without referral at 200+ bed hospitals |
| Wait time | 15–60 minutes typical | 1–4 hours common |
| Hours | Usually Mon–Sat, closed evenings/Sundays (varies) | Outpatient: weekdays only. ER: 24/7 |
The ¥7,000 penalty: 選定療養費 explained
When you visit a hospital with 200 or more beds without a referral letter (紹介状), you're charged a 選定療養費 (sentei ryōyōhi) — a "facility selection fee" — on top of your normal insurance copay. This fee is not covered by insurance.
| Hospital size | Extra fee without referral (initial visit) | Extra fee without referral (return visit) |
|---|---|---|
| 200+ beds (general) | ¥7,000+ (varies by hospital) | ¥3,000+ (if referred back to clinic but you return to hospital) |
| Under 200 beds | No extra fee | No extra fee |
| University hospitals / large medical centers | Often ¥7,700–¥11,000 | ¥3,300–¥5,500 |
This fee was introduced to encourage people to use clinics for first-line care and reduce overcrowding at hospitals. It applies to everyone, not just foreigners.
When the fee does NOT apply:
- You have a referral letter (紹介状) from another doctor
- It's a genuine emergency and you arrived by ambulance
- You're a follow-up patient at that hospital (already under treatment there)
- The hospital has fewer than 200 beds
Decision flowchart: clinic or hospital?
Go to a CLINIC if:
- You have a cold, fever, sore throat, cough
- You need a prescription refill or new prescription
- You have a minor injury (cut, sprain, bruise)
- You need a routine checkup or blood test
- You have an ongoing chronic condition (diabetes, hypertension, etc.)
- You need a specific specialist (dermatologist, ENT, orthopedist) — many specialists run their own clinics
- You need a referral letter to see a hospital specialist
Go to a HOSPITAL if:
- A clinic doctor gave you a referral letter (紹介状)
- You need surgery, inpatient treatment, or complex tests (MRI, CT, endoscopy)
- It's a genuine emergency (call 119 first)
- You're already under treatment at that hospital
After-hours (evening/night/weekend)?
- Non-emergency: Check if your city has a designated night clinic (夜間急病診療所). See our urgent care guide
- Emergency: Call 119
- Not sure if it's an emergency? Call the #7119 health consultation hotline (available in some prefectures) for advice on whether to call an ambulance
How the referral letter (紹介状) works
- Visit a clinic first. Explain your symptoms. The doctor examines you.
- If you need a specialist or hospital care, ask: 「紹介状をお願いできますか?」(Shōkaijō o onegai dekimasu ka?)
- The doctor writes a referral letter to a specific hospital/department. Cost: ~¥750 (your 30% of ¥2,500).
- Call the hospital to make an appointment with the referral letter. Some hospitals accept walk-ins with a letter, but calling is better.
- At the hospital, hand over the referral letter at reception. No extra fee charged.
Can you request a referral to a specific hospital? Yes. Tell your clinic doctor which hospital you'd like to be referred to. They'll typically accommodate your preference.
Specialist clinics: the shortcut foreigners miss
Here's what catches many foreigners off guard: in Japan, specialists run their own clinics. You don't necessarily need to go to a hospital to see a dermatologist, orthopedist, ENT specialist, ophthalmologist, or even a psychiatrist.
Examples:
- Skin problem? Search for 皮膚科 (hifuka) + your area. Walk in, no referral needed.
- Ear/nose/throat? Search for 耳鼻咽喉科 (jibi inkōka) + your area.
- Eye problem? Search for 眼科 (ganka) + your area.
- Bone/joint/muscle? Search for 整形外科 (seikei geka) + your area.
- Mental health? Search for 心療内科 (shinryō naika) or 精神科 (seishin-ka) + your area.
These specialist clinics charge no extra fee (no 選定療養費) and have much shorter wait times than hospital outpatient departments. Use Google Maps to find them near you — search the Japanese specialty name + your neighborhood.
Common mistakes foreigners make
| Mistake | What happens | What to do instead |
|---|---|---|
| Going to a large hospital for a cold | ¥7,000+ extra fee, 2–4 hour wait, told to go to a clinic | Go to a clinic first |
| Clinic-hopping without a referral | Pay initial visit fee at each clinic (¥2,000–3,000 each), no coordination between doctors | Pick one clinic, get a referral if specialist is needed |
| Going to a hospital ER for non-emergencies | Long wait, higher fees (night/weekend surcharges), potentially turned away | Use night clinic or wait for morning |
| Not getting a referral letter when referred back to clinic | Returning to the hospital later costs you the extra fee again | If the hospital doctor says "go back to your clinic," ask for a reverse referral letter (逆紹介状) |
Useful Japanese for navigating the system
| English | Japanese | Romaji |
|---|---|---|
| I'd like a referral letter | 紹介状をお願いします | Shōkaijō o onegai shimasu |
| How long is the wait? | 待ち時間はどれくらいですか? | Machi jikan wa dore kurai desu ka? |
| Is this a clinic or a hospital? | ここはクリニックですか?病院ですか? | Koko wa kurinikku desu ka? Byōin desu ka? |
| Do I need a referral? | 紹介状は必要ですか? | Shōkaijō wa hitsuyō desu ka? |
| Is there an extra fee without a referral? | 紹介状なしだと選定療養費がかかりますか? | Shōkaijō nashi da to sentei ryōyōhi ga kakarimasu ka? |
| I'd like to see a dermatologist | 皮膚科を受診したいです | Hifuka o jushin shitai desu |
Related articles
- Japan's Medical System: What No One Tells Foreigners
- English-Speaking Doctors in Osaka: The Real Guide
- Find an English-Speaking Doctor in Tokyo
- Need Urgent Care Tonight?
- How to Cap a Huge Hospital Bill
- Medical Japanese Cheat Sheet
Not sure where to go? Post your question on LO-PAL for free — describe your symptoms and a local helper can recommend the right type of facility, confirm they take your insurance, and even accompany you.
Written by

Founder, LO-PAL
Former Medical Coordinator for Foreign Patients (Ministry of Health programme) and legal affairs professional. Built LO-PAL from firsthand experience navigating life abroad.
Written with partial AI assistance
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